Owner FAQs

• Reduce Your Hassles – We handle all the details, so you don’t have to.
• Save Time and Money – Our expert management ensures maximum efficiency and profitability.
• Remove the Burden of Maintenance – We handle repairs and upkeep, keeping your property in top condition.
• Make Better, More Informed Property Decisions – With our guidance and experience, you can make decisions with confidence.

Absolutely. Owning multiple investment properties comes with a lot of responsibilities, and keeping up with them all can be demanding. At Arthur Thomas Properties, we handle every detail, so you can focus on growing your portfolio, spending time with your family, or simply enjoying life.

We do far more than just find tenants, sign leases, and collect rent. Our services include:

• Answering late-night emergency calls from renters so you don’t have to.
• Resolving tenant and neighbor disputes with professionalism and care.
• Conducting thorough tenant screenings to reduce risk and protect your investment, all while adhering to fair housing guidelines.

With our expertise, you don’t have to learn the ins and outs of property management the hard way. We take pride in running a smooth operation, so you can own your properties worry-free.

Rental property managers take the hassle out of property ownership by handling the day-to-day operations and challenges that come with renting. At Arthur Thomas Properties, we specialize in making property management stress-free and efficient.

Here’s what we do:

• Tenant Management: From finding and screening tenants to addressing questions and resolving issues, we ensure your renters are happy and your property is well cared for.
• Maintenance Oversight: We coordinate routine maintenance and repairs, ensuring your property stays in great shape without you having to lift a finger.
• Rent Collection: On-time rent collection, detailed accounting, and financial reporting keep your income steady and your records organized.
• Legal Compliance: We navigate complex local, state, and federal regulations to keep your property in full compliance and protect you from liability.
• Problem Solving: Whether it’s an emergency repair or an eviction, we handle the tough situations with professionalism and care, so you don’t have to.

Our goal is simple: to make property ownership worry-free while maximizing the return on your investment.

Yes, absolutely—that’s what we’re here for. Emergencies are a natural part of property management, and our maintenance team is ready to respond 24/7, 365 days a year.

• Assess the situation and prioritize the response.
• Collaborate with experienced property managers, emergency service providers, and disaster mitigation experts as needed.
• Ensure safety, minimize damages, and protect your assets.

With Arthur Thomas Properties, you can rest assured knowing that your property is in capable hands, no matter the time or circumstance.

It’s absolutely possible for a property owner to manage their own rental property—but the better question is, should you?

Rental income properties operate like small businesses. They involve managing income, expenses, and compliance with a range of well-established laws, including landlord-tenant regulations, life safety codes, and zoning restrictions.

If you have the time, interest, and a business-oriented mindset, managing your own property can be a rewarding experience. However, if you lack the time or interest in handling the complexities of rental property management, hiring a professional property manager is a smart investment.

A professional manager can help ensure your property runs smoothly, remains compliant, and supports the long-term success of your investment, saving you time and stress along the way.

One of the most common questions we hear is, “What’s the right price for my rental property?” Unfortunately, there’s no one-size-fits-all answer—it depends on factors like location, size, amenities, parking, and condition.

To ensure your property is priced strategically, we draw from our extensive internal database of comparable properties across the Seacoast, analyze market trends, and collaborate as a team. Our goal is to minimize vacancy and maximize your investment.

If you have the time, interest, and a business-oriented mindset, managing your own property can be a rewarding experience. However, if you lack the time or interest in handling the complexities of rental property management, hiring a professional property manager is a smart investment.

Ready to get started? Complete our Rental Assessment Form, and we’ll help you determine the best pricing strategy for your property.

One of our most common questions is about our leasing commission. Our typical fee for tenant placement is 85-100% of one month’s rent, and this is only charged for new tenant placements. *In certain situations, this amount may vary. Contact us for more detailed information tailored to your property.

Our Leasing Fee includes our proven and tested leasing process. Arthur Thomas takes pictures, prepares a 360 Virtual Tour, generates a scale floorplan using lidar technology, handles all of the online marketing, phone calls, questions, scheduling showings, Lease execution, collection of the first months rent & Security Deposit- we even make copies of the keys for move in! The Leasing Fee essentially is the “front end” of the Rental Process.

With each prospective tenant, we conduct a thorough and tedious screening process. First, we pull a Credit Report on each individual to be named on the lease. After analyzing each credit score, we delve into Employment Verification. After verifying the prospect’s employment, we also verify that the Income Reported on the application is also accurate. We use their income in our Rent-to-Income Ratio to determine if they can afford the unit. Once determining the individual or individuals financially qualify, we use their Landlord References to determine the plausibility of their rental history. Finally, the last step we take is to Google the prospects, which can actually provide an enormous amount of information to a person’s character – sometimes good, sometimes bad. Taken together, these 7 steps plus 20+ years of industry experience help us confidently place the right tenant in your unit.

Your property is listed on 25+ popular rental websites, including premium subscription sites like Zillow and Apartments.com, as well as our company homepage, also accessible via ShopNHRentals.com. Each listing features a detailed description, eye-catching photography, and 360 Virtual Tours and accurate floorplans to attract high-quality tenants. Check out our Rental FAQ to view samples of our current listings.

The most important thing you can do – if you only do one thing – is to give the unit a top-to-bottom, thorough cleaning. A thoroughly cleaned unit that is properly priced in a stable market will always rent. Our motto is: “If it’s clean and doesn’t stink, then it will rent.”

Our standard approach to property management is a full-service model because we believe in doing things right from start to finish. While we don’t offer à la carte property management services, we do provide additional support for rental turnovers and larger projects.

For turnovers, our team of experts will inspect your unit and recommend necessary updates to get it rent-ready. You can choose to handle these tasks yourself or hire our Reconditioning Services for a seamless experience. General turnover assistance is billed for time and materials, and larger renovation projects may include a project management fee.

With Arthur Thomas Properties, you can count on professional, efficient service to keep your property in top shape and your tenants happy.

Absolutely! We are a team of licensed agents, each with a particular skill set. this makes us uniquely qualified to manage your property. We have the tools and software in place to manage properties from 1 to 1,000 units, taking the time to care for each client with equal importance.

As with our Leasing Fee, our Management Fee has a range. Condition, location, property size, etc. all factor into our fee. A typical management fee could be anywhere from 6-10%. Visit The Management Process for additional insight into what this fee includes. Please fill out our Management Assessment Form to get us started with analyzing your property.

Tenants are able to make maintenance requests online or call our Emergency Maintenance line 24 hrs a day. Once the request is made, we communicate directly with the tenant to determine the course of action that is necessary. Typically a site visit is required to professionally gauge the situation. If the fix is simple, the repair is made quickly and efficiently. If the problem is more than a quick fix, the owner is contacted and apprised of the situation and proposed course of action. Our maintenance staff also makes routine rounds checking on the condition of our managed properties, doing their best to prevent problems before they arise.

For all the properties we manage, we require payment of rent on the 25th of the preceding month. Tenants have a grace period until the 1st of the month. Rent is considered late on the second and tenants are charged a late fee. Provided payment arrangements have not already been made, the eviction process begins.

As Landlords ourselves, we know how important cash flow is to our owners. The Accounting Timeline provides a visual of what you can expect a typical month to look like for cash distribution.