Association Management
Community Association Management
At Arthur Thomas Properties, LLC, we’re proud to be a trusted leader in community association management, serving both condominium associations and homeowner associations (HOAs). Our comprehensive suite of services is designed to simplify and streamline your community’s operations. With over two decades of experience, we specialize in document management, dues and collections, board meetings and minutes, and bylaw enforcement.
We don’t just manage—we advise. When issues arise, we provide your Board of Directors with all available options and always connect decisions to the long-term value of your properties. This thoughtful approach ensures your community is well-positioned for lasting success.
Our partnership with innovative Prop-Tech providers like Appfolio allows us to maximize efficiency and organization. But the real benefit of our technology is that it frees up our team to focus on what matters most—personal attention to inquiries, onsite inspections, project management, and Board Meetings.
The Benefits of Hiring a Professional Association Manager
A professional association manager handles the day-to-day operations of your community, allowing volunteer board members to focus on what matters most—making decisions that benefit the entire community.
From managing finances and maintaining properties to enforcing bylaws and resolving conflicts, we take care of the essential details. This creates a strong foundation for your board to lead effectively, fostering a thriving and harmonious neighborhood. At Arthur Thomas Properties, our goal is to support your community’s success while building a sense of connection and pride among residents.
Worry-Free Financial Management
- Bookkeeping, accounting, and tax filing assistance
- Management of monthly dues with online auto-pay options
- Monthly financial reports to the Board
- Annual budget preparation and expense payments
- Access to our network of vetted local vendors
New Association Turnover Support
- Assistance with turnover from Declarant
- Board election facilitation and governance training
- Transfer of bank accounts, vendors, and contracts to the Board
- New member orientation and turnover checklist
Resident and Board Portal Access
Here’s a list of what homeowners and board members can access through Arthur Thomas Properties online resident portal:
1) Payment Management
- Make payments securely online.
- Review payment history and account balances.
2) Document Access
- View and download association documents, including bylaws, policies, and community guidelines.
- Access meeting minutes, notices, and financial reports.
3) Maintenance Requests
- Submit maintenance requests online.
- Track the status of submitted requests.
4) Communication
- Receive important community announcements and updates.
- Contact the management team directly through the portal.
5) Convenience
- Accessible anytime from your computer or mobile device.
- Integrated with the AppFolio Smart App for easy use on the go.
This streamlined portal empowers homeowners and board members with the tools they need to stay informed, engaged, and connected with their community.
Download the Online Portal App
How do you handle renters in an association?
Renters are an important part of the community, and we strive to ensure they feel included while respecting the association's rules and goals.
We collect renter contact information whenever possible to keep them informed about time-sensitive notices and emergencies, such as snow removal or utility disruptions. By keeping everyone in the loop, we promote a more connected and cooperative community.
Many association bylaws include specific restrictions on rentals, and we work closely with the board of directors to enforce these guidelines while fostering a sense of community and protecting property values. Our goal is to create a harmonious environment where all residents, owners and renters alike, can thrive.
Association Management Services
When we succeed, so does your community. That’s why Arthur Thomas Properties offers a comprehensive package of association management services—because excellence requires a holistic approach. À la carte services can dilute quality and reduce results, but our all-inclusive model ensures seamless management that protects property values, fosters community, and sets your neighborhood up for lasting success.
Collect HOA Assessments
Efficient tracking and collection of dues to maintain financial stability.
Bank Deposits
Secure and timely handling of deposits for smooth financial operations.
Pay Bills
Timely payment of association expenses to ensure uninterrupted services.
Property Inspections
Regular inspections to ensure properties are well-maintained and in compliance.
Maintenance
Prompt handling of maintenance requests and upkeep to preserve property value.
Operating Budgets
Accurate budget planning to maintain financial health and transparency.
Architectural Applications
Streamlined review and approval of architectural changes within the community.
24-Hour Emergencies
Round-the-clock availability for urgent issues and emergencies.
Owner Communication
Consistent and clear communication to keep owners informed and engaged.
Violation Management
Proactive tracking and enforcement of community standards and regulations.
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