Frequently Asked Questions

One of the most common questions we hear is, “What’s the right price for my rental property?” Unfortunately, there’s no one-size-fits-all answer—it depends on factors like location, size, amenities, parking, and condition.

To ensure your property is priced strategically, we draw from our extensive internal database of comparable properties across the Seacoast, analyze market trends, and collaborate as a team. Our goal is to minimize vacancy and maximize your investment.

Ready to get started? Complete our Rental Assessment Form, and we’ll help you determine the best pricing strategy for your property.

One of our most common questions is about our leasing commission. Our typical fee for tenant placement is 85-100% of one month’s rent, and this is only charged for new tenant placements. *In certain situations, this amount may vary. Contact us for more detailed information tailored to your property.

Our Leasing Fee includes our proven and tested leasing process.

With each prospective tenant, we conduct a thorough and tedious screening process. First, we pull a Credit Report on each individual to be named on the lease. After analyzing each credit score, we delve into Employment Verification. After verifying the prospect’s employment, we also verify that the Income Reported on the application is also accurate. We use their income in our Rent-to-Income Ratio to determine if they can afford the unit. Once determining the individual or individuals financially qualify, we use their Landlord References to determine the plausibility of their rental history. Finally, the last step we take is to Google the prospects, which can actually provide an enormous amount of information to a person’s character – sometimes good, sometimes bad. Taken together, these 7 steps plus 20+ years of industry experience help us confidently place the right tenant in your unit.

Your property is listed on 25+ popular rental websites, including premium subscription sites like Zillow and Apartments.com, as well as our company homepage, also accessible via ShopNHRentals.com. Each listing features a detailed description, eye-catching photography, and a 360 Virtual Tours and accurate floorplans to attract high-quality tenants. Check out our Rental FAQ to view samples of our current listings.

The most important thing you can do – if you only do one thing – is to give the unit a top-to-bottom, thorough cleaning. A thoroughly cleaned unit that is properly priced in a stable market will always rent. Our motto is: “If it’s clean and doesn’t stink, then it will rent.”

Our standard approach to property management is a full-service model because we believe in doing things right from start to finish. While we don’t offer à la carte property management services, we do provide additional support for rental turnovers and larger projects.

For turnovers, our team of experts will inspect your unit and recommend necessary updates to get it rent-ready. You can choose to handle these tasks yourself or hire our Reconditioning Services for a seamless experience. General turnover assistance is billed for time and materials, and larger renovation projects may include a project management fee.

With Arthur Thomas Properties, you can count on professional, efficient service to keep your property in top shape and your tenants happy.

Absolutely! We are a team of licensed agents, each with a particular skill set. this makes us uniquely qualified to manage your property. We have the tools and software in place to manage properties from 1 to 1,000 units, taking the time to care for each client with equal importance.

As with our Leasing Fee, our Management Fee has a range. Condition, location, property size, etc. all factor into our fee. A typical management fee could be anywhere from 6-10%. Visit The Management Process page for additional insight into what this fee includes. Please fill our our Management Assessment Form to get us started with analyzing your property.

Tenants are able to make maintenance requests online or call our Emergency Maintenance line 24 hrs a day. Once the request is made, we communicated directly with the tenant to determine the course of action that is necessary. Typically a site visit is required to professionally gauge the situation. If the fix is simple, the repair is made quickly and efficiently. If the problem is more than a quick fix, the owner is contacted and apprised of the situation and proposed course of action. Our maintenance staff also makes routine rounds checking on the condition of our managed properties, doing their best to prevent problems before they arise.

For all the properties we manage, we require payment of rent on the 25th of the preceding month. Tenants have a grace period until the 1st of the month. Rent is considered late on the second and tenants are charged a late fee. Provided payment arrangements have not already been made, the eviction process begins. 

As Landlords ourselves, we know how important cash flow is to our owners. The Accounting Timeline provides a visual of what you can expect a typical month to look like for cash distribution.